Reklamation melden

Would you like to file a complaint about an order from our online store, and do you have an account with us?

Im Kundenkonto anmelden und Bestellung reklamieren

Für Shop-Bestellungen melden Sie sich bitte in Ihrem Kundenkonto an.

Melden Sie sich in Ihrem Kundenkonto an und klicken Sie unter „Meine Bestellungen“ auf die Bestellung, die Sie reklamieren möchten.

Order number*

Please enter your order number here.

Customer number*

You can find your customer number in your order confirmation, packing slip, or invoice.

First name*

Last name*

Company

E-Mail*

Telephone*

Affected items*

Please list all items you wish to return here.

Datum Erhalten*

When did you receive the goods?

Date Deficiency*

When did you notice the defect?

Type of defect*

Description of the defect*

Please describe the defect as accurately as possible.

Upload photos

Please upload clear photos that clearly show the defect in question.

Upload photos